
The CRUZR 1S is an intelligent humanoid service robot designed for customer interaction, reception, and smart automation in commercial environments.
It enhances customer engagement, automates front-desk operations, and delivers a unique interactive experience.
Product Description
CRUZR 1S is a cloud-based intelligent service robot that combines advanced AI, autonomous navigation, and human-like interaction.
It is designed to communicate naturally with customers, provide information, guide visitors, and support business operations across multiple industries.
Key Features
Human-like Interaction
Designed with a humanoid structure, the robot can communicate using voice, gestures, facial expressions, and touch interaction.
Autonomous Navigation
Equipped with advanced sensors and AI navigation, the robot moves safely and avoids obstacles in real time.
Face Recognition & Smart Reception
Supports facial recognition for personalized customer interaction and automated check-in processes.
Customizable AI Platform
Flexible programming and cloud-based capabilities allow adaptation to different business needs and workflows.
Multi-Scenario Operation
Suitable for reception, guidance, promotion, and customer service across various environments.
Applications
- Hotels & Hospitality
- Retail & Showrooms
- Healthcare Facilities
- Airports & Public Spaces
- Corporate Offices & Events
Multimodal Interaction
CRUZR 1S supports multimodal interaction through voice, gestures, text, and visual communication.
It combines AI, sensors, and expressive movement to create a natural and engaging user experience.
Service Capabilities
The robot can perform a wide range of service tasks:
- Guest reception and greeting
- Visitor guidance and navigation
- Product promotion and presentations
- Information assistance and Q&A
- Video calls and remote communication
Smart Integration
CRUZR 1S can integrate with IoT systems and smart devices, allowing control of lighting, screens, and other connected equipment
Autonomous Charging
The robot automatically returns to its charging station when needed and supports multiple charging modes.
A full charge provides up to 8 hours of operation.
Technical Specifications
- Height: approx. 121–124 cm
- Weight: approx. 45 kg
- Display: 11.6-inch HD touchscreen
- Battery life: up to 8 hours
- Max speed: up to 1 m/s
- Navigation: LiDAR + AI sensors for obstacle avoida